Refund policy

At Family Mart 24X7, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed.

Please double-check your order, product selection, size, and shipping details before completing your purchase.

Exceptions:

• If you receive a damaged or incorrect item, please contact us within 2 days of delivery at help@24x7familymart.com with your order number and a clear photo of the item.

• We’ll review the issue and do our best to make it right — this may include sending a replacement or issuing store credit, at our discretion.

By purchasing from Family Mart 24X7, you agree to this policy.